Privacy Policy

Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices. This notice applies to all information collected or communicated to Restoring Hope Nepal. Please note that this policy is subject to change.

This Privacy Policy describes the personal data collected or generated (processed) when you use Restoring Hope Nepal websites (“Sites”). It also explains how your personal data is used, shared and protected, what choices you have relating to your personal data, and how you can contact Restoring Hope Nepal. This Privacy Policy describes how Restoring Hope Nepal, PO Box 623, Victor, MT 59875 (“Restoring Hope Nepal,” “we,” or “us”) collects, uses, and shares your personal data/provided information.

WHO is Responsible for the Processing of Your Personal Data?

Restoring Hope Nepal is responsible for the processing of your personal data; the use will depend on how you interact with Restoring Hope Nepal’s Sites. Restoring Hope Nepal is referred to as “Restoring Hope Nepal”, “our”, “we”, or “us” in this privacy policy.

Restoring Hope Nepal has four active websites:

WHAT Personal Data Do We Collect and WHEN?

We ask you for certain personal data to provide you with the products or services you request. For example, when you donate online, request to receive communications, or contact us directly via our Site.

This personal data includes, but is not limited to, your:‍

- Contact details including name, email, telephone number, and shipping/billing address

- Payment or credit card information, donated amount

- Reason for contacting Restoring Hope Nepal and any other additional comments an individual may have

WHY and HOW Do We Use Your Personal Data?

Restoring Hope Nepal collects and uses personal data only as necessary for the purposes listed below.

To Process Applications‍

When you use our Sites, we will use your personal data to provide the requested product or service. If you contact us via email, we will use information about you, such as your name and email or your organization name to help you resolve a problem or question regarding your application.

To Process Transactions Through Our Secure Online Donation Feature

If you donate monetarily via our Site, Restoring Hope Nepal will use your provided payment information to complete the transaction. Restoring Hope Nepal may also save your name, address, phone number, and email to follow up with a thank you letter, receipt for tax purposes, and ongoing communications for future donations. If you are an existing donor of Restoring Hope Nepal (for example, if you have donated to us previously), we may use the contact details you provided to send you news updates about Restoring Hope Nepal. These include, but are not limited to: event invites, campaign information, letters, and appeals (unless you have opted-out).

To Operate, Improve and Maintain Our Business, Products and Services

‍‍We use the personal data you provide to us to operate our business. For example, when you donate online, we use that information for accounting, audits and other internal functions. When you sign up to receive our newsletters or contact us directly, we may use personal data to enhance your experience with Restoring Hope Nepal and to help us diagnose technical and service problems and administer our Sites.

To Protect Our and Others' Rights, Property or Safety

‍‍We may also use your personal data about how you use our Sites to prevent or detect fraud, abuse, illegal use, violations of our Terms of Use, and to comply with court orders, governmental requests, or applicable law.

For General Research and Analysis Purposes‍

We use data about how our visitors use our Sites to understand viewer behavior or preferences. For example, we may use information about how visitors to our Sites search for and find information to better understand the best ways to organize and present the work that we do. We collect aggregate use information such as the number of hits per page for internal and marketing use only; we do not provide your personal identifying information to the public.

‍Other Purposes‍

We may also use your personal data in other ways and will provide specific notice at the time of collection and obtain your consent where necessary.

SHARING of Your Personal Data

Restoring Hope Nepal shares your personal data with:

- Third party service providers processing personal data on Restoring Hope Nepal’s behalf. For example to process credit cards and payments, distribute emails, research and analysis, as well as administer certain marketing services and features. When using third party service providers we enter into agreements that require them to implement appropriate technical and organizational measures to protect your personal data. (We would never sell your personal information.)

- Other third parties to the extent necessary to: (i) comply with a government request, a court order or applicable law; (ii) defend ourselves against third party claims; and (iii) assist in fraud prevention or investigation (e.g., counterfeiting).

- To any other third party where you have provided your consent. To the maximum extent permitted by law, under no circumstances shall Restoring Hope Nepal, its officers, directors, employees, or affiliated organizations be liable for any direct, indirect, incidental, special, consequential, or punitive damages, such as, but not limited to, loss of revenue, loss of anticipated profits, goodwill, diminution of value, business interruption costs, or any other intangible losses arising out of damage from any security breach or any other security intrusion.

MANAGEMENT of Your Personal Data

To the maximum extent permitted by law, under no circumstances shall Restoring Hope Nepal, its officers, directors, employees, or affiliated organizations be liable for any direct, indirect, incidental, special, consequential, or punitive damages, such as, but not limited to, loss of revenue, loss of anticipated profits, goodwill, diminution of value, business interruption costs, or any other intangible losses arising out of damage from any security breach or any other security intrusion.

YOUR RIGHTS Relating to Your Personal Data

You have the right to request: (i) access to your personal data; (ii) an electronic copy of your personal data (portability); (iii) correction of your personal data if it is incomplete or inaccurate; or (iv) deletion or restriction of your personal data in certain circumstances provided by applicable law. These rights are not absolute. Where we have obtained your consent for the processing of your personal data, you have the right to withdraw your consent at any time. If you would like to request a copy of your personal data or exercise any of your other rights, please contact at info@restoringhopenepal.org.

Opting Out of Direct Marketing

‍You can opt-out of receiving Restoring Hope Nepal’s marketing communications by emailing info@restoringhopenepal.org and specifying your request. You can also opt-out by modifying your email subscriptions by clicking on the unsubscribe link.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

CHANGES to Our Privacy Policy

This Privacy Policy is effective as of Nov. 1, 2020, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. Applicable law and our practices change over time. If we decide to update our Privacy Policy, we will post the changes on our Sites. If we materially change the way in which we process your personal data, we will provide you with prior notice, or where legally required, and request your consent prior to implementing such changes. We strongly encourage you to read our Privacy Policy and keep yourself informed of our practices.

QUESTIONS and Feedback

We welcome questions, comments, and concerns about our Privacy Policy and privacy practices.

If you wish to provide feedback or if you have questions or concerns or wish to exercise your rights related to your personal data, please contact us at info@restoringhopenepal.org.

If you contact us with a privacy complaint it will be assessed with the aim of resolving the issue in a timely and effective manner.